How to Turn One-Time Cleans into Recurring Cleaning Clients
If you're running a residential cleaning business, you know how exciting it is to land a new client. But here’s the thing: one-time jobs can only get you so far. The real growth—and stability—lies in turning those one-offs into long-term, recurring clients. Imagine...
The Difference Between Customer Service and Customer Experience
Understanding the Basics What is Customer Service? Customer service is the direct assistance and support you offer to your clients before, during, and after a residential cleaning job. Think of it as the moment your client picks up the phone to ask for a quote, or...
How to Scale Your Residential Cleaning Company
Introduction to Residential Cleaning Business Growth Why Scaling Is Crucial in Today’s Market If you’ve already got a steady flow of clients and your residential cleaning business is making a decent income, you might ask, “Why scale?” Here's the thing—staying still is...
Cleaning Business Tip: Hire for Character, Train for Skills
Hiring the right people is one of the most important decisions you’ll make in your cleaning business. You need reliable employees who show up on time, respect clients' homes, and do a great job. But should you prioritize experience over attitude? Absolutely not! The...
Tips for Nurturing a Positive Culture in Your Residential Cleaning Business
A strong and positive company culture can make or break your residential cleaning business. When your employees feel valued, motivated, and part of a team, they’ll provide better service, stay with your company longer, and help build your reputation. But how do you...
Techniques for Battling Inflation in Your Residential Cleaning Business
Introduction Inflation is hitting every industry, and residential cleaning businesses are no exception. The rising costs of cleaning supplies, fuel, wages, and other expenses can quickly eat into your profits. But here’s the good news—you don’t have to sit back and...
Strategies for Overcoming Price Resistance When Selling Residential Cleaning Services
Introduction Selling residential cleaning services comes with its fair share of challenges, and price resistance is one of the most common hurdles. Many homeowners hesitate when they hear the cost, not because they can't afford it, but because they don't see the...
Introduction to SMART Goals
Using the SMART Criteria When Setting Goals: Specific, Measurable, Achievable, Relevant, and Time-bound Goal setting is an essential practice for personal and professional growth. Without clear objectives, it’s easy to lose focus, get overwhelmed, or abandon your...
Transformative New Year’s Resolutions for Residential Business Owners
As the calendar flips to a new year, it’s the perfect opportunity for residential business owners to set transformative resolutions. Whether you aim to boost client satisfaction, streamline operations, or expand your service offerings, resolutions act as a strategic...
How to Establish Yourself as an Expert and Demonstrate the Value of Your Cleaning Services
How to Establish Value in Your Residential Cleaning Service and Establish Yourself as an Authority Running a residential cleaning service is more than just offering spotless homes—it’s about building trust, showcasing your expertise, and proving your value to...
Debbie Sardone, known as The Maid Coach, is America’s top cleaning business consultant and business coach. Debbie’s Cleaning Business Fundamentals Program helps business owners become Mop-Free Millionaires and build a company that provides the income and freedom they deserve.