Here’s another tip for crisis management. I’ve weathered many economic downturns over the past few decades, and I’d like to share what I’ve learned with you as we deal with the economic fallout of COVID-19. Reframing helps you control the conversation instead of...

Are you ready to respond, not react to this crisis? I’ve weathered many economic downturns over the past few decades, and I’d like to share what I’ve learned with you. The next thing I’d like to cover about managing this crisis is how to maximize the opportunity that...

How’s everyone doing? I want to continue to help in the best way that I can—with tips on how to respond—instead of react—to this crisis. Since I’ve weathered many economic downturns over the past few decades, I want to share with you what I’ve learned. During the...

I’m here with another tip on how to respond—instead of react—to this crisis. I’ve weathered many economic downturns with my cleaning business over the past few decades and want to help you with what I’ve learned. It is almost impossible to over-communicate during a...

Do you know the difference between responding versus reacting? I’ve been in business for many decades and have weathered the economic downturn of the 1990s, the aftermath of the September 11th attacks, and the 2008 recession. But at first, I did all the wrong things....

“Wow, that’s too expensive!” Have you ever heard that from a prospective client after you give them a quote for a house cleaning? Giving a price quote is one of the things that creates the most stress and fear in cleaning business business owners during the sales...