What Exactly Are You Selling?
“How much does it cost to clean my house?” Hopefully, this question is at the top of the most frequently asked questions you hear from prospective customers. How you answer influences not only your business but your customer’s experience in working with you.
Year In Review: Top 10 Articles of 2020
As we look forward to the new year, this year perhaps more than ever before, we wanted to take a moment to look back briefly and review the topics that have been most popular in 2020.
Starting a Cleaning Business Checklist
Having the drive and ambition to start a cleaning business is only part of the equation you need to be successful. If you’re thinking about starting a cleaning business, there are many other things you must do to get your business off the ground and let it soar. If...
Is It Easy to Do Business With Your Cleaning Company?
When you’re busy running your business, it can be difficult to think like your customer, but that is precisely what you have to do when trying to determine where there is room for improvement in terms of your customer service.
Why a Down Economy Is an Opportunity to Grow Your Cleaning Business
Every year presents its own challenges for cleaning businesses. There is no need to list all of the challenges the cleaning industry has faced in 2020, but one seemingly dark cloud truly does have a silver lining: A down economy is a great opportunity to grow your business.
5 Things I Learned From My Mom
Today, October 20th is my Mom, Gladys' 90th birthday. For those of you who don’t know, my mother passed away at the age of 87, still running her successful cleaning business. One of the best ways I could think of to honor her legacy in terms of our business...
10 Ways To Lose A New Employee
Without a proven, effective system to training, you risk losing new hires that you have invested a lot of time and money into adding them to your team. The cost of on-boarding a new employee can exceed $2500, especially if your training system has inefficiencies....
Why Do Customers Say “Yes”?
Do you know why your customers say "Yes" and hire your house cleaning company? If you don't know all the reasons your customers say "yes", you're likely missing out on opportunities to maximize the value of your leads. Learning why a prospect says "yes" can help you...
What Is a Business Coach?
Ask Google "What is a business coach?" and you will get over 1 billion results. It can seem as though there may be over a billion different kinds of business coaches, each with their own vision of what it means to be a business coach. In this article, we'll discuss...
The Difference Between a Lead and a Prospect
Cleaning Business Fundamentals Pro and CBF Coach Jamie Reader recently hosted a Facebook Live on the Facebook Group Cleaning Business Profits to discuss the importance of language when analyzing your processes and performance. Leads vs Prospects A lead is one-way...
Debbie Sardone, known as The Maid Coach, is America’s top cleaning business consultant and business coach. Debbie’s Cleaning Business Fundamentals Program helps business owners become Mop-Free Millionaires and build a company that provides the income and freedom they deserve.